Arrival
Digital check-in
Check-in is done online and opens from 14:00. Your personal code opens the entrance at any hour: arrive on the last train or a night flight and go straight up without waiting for anyone. Check-out is by 11:00.
How your stay works
Imperial Services
Included in your stay
Imperial Suite Rome is a smart property: there is no reception desk on site, and none is needed. You let yourself in with a personal code, at any hour; rooms are cleaned during your stay; and the Civis Hotels team handles every request.
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Digital check-in From 14:00, with a personal code
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24-hour access The entrance opens at any hour
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Check-out By 11:00
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Housekeeping During your stay, with fresh linen
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Lounge Coffee, tea and ginseng included
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Fibre Wi-Fi In the rooms and shared spaces
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Hotel Smart TV Your own accounts, data erased on switch-off
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Assistance Civis team by phone; emails answered within 24 hours
Shared spaces
The lounge
In the shared lounge, among the kentia palms and strelitzias, coffee, tea and ginseng are included, with music in the background. It is the place to work for an hour or to decide where to go for dinner: for that, there is the guide to Roman cuisine by Civis Hotels.
Rest
New beds
Mattresses, pillows, toppers and duvets have been replaced in every room. The headboards are handmade by artisans and the blackout curtains are made to measure. The Smart TV is a hotel model: you sign in with your own accounts and your data is erased when it is switched off.
Good to know
City tax
6 € per person per night, not included in the rate: paid at the property.
Non-smoking
All rooms and shared spaces are non-smoking.
Classification
Non-hotel accommodation, classified at the second of three levels.
The Civis team is here to help